Privacy Policy
Last updated: January 2026
At Sofa IPTV, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and streaming services.
1. Information We Collect
We only collect information necessary to provide and maintain our services. This includes:
- Contact Information: Your email address and WhatsApp number for delivering credentials and providing support.
- Device Information: MAC addresses (if applicable, such as for MAG or Smart TV activations) required to authorize your device on our servers.
- Technical Logs: Anonymous IP logs used strictly for preventing abuse (e.g., detecting multi-screen sharing on a single-screen plan) and optimizing server loads.
2. Payment Information
We do not process payments directly on our website, nor do we store any credit card or financial information. All transactions are securely handled by encrypted third-party payment gateways.
3. Data Sharing and Protection
We will never sell, trade, or rent your personal information to third parties. We employ advanced SSL encryption and secure database practices to protect your data against unauthorized access, alteration, or destruction.
4. Cookies
Our website uses minimal cookies necessary for basic functionality and anonymous analytics to improve the user experience. You can disable cookies through your browser settings, though this may affect site performance.
5. Your Rights
You have the right to request access to the data we hold about you, or request its complete deletion. To exercise these rights, please contact our support team via email or WhatsApp.
